Store Guardian
Merchant Help Center

Store Guardian Support

Fast setup guidance, troubleshooting answers, and direct engineering support for Shopify merchants.

Quick-start modules

1. Catalog & Store Scan

Open Store Guardian → Overview in Shopify Admin and run a baseline scan across all 16 product, inventory, SEO, collection, and discount rules.

2. Web Pixel Revenue Funnel

Open Tracking and click Connect Web Pixel to monitor views, add-to-cart, checkouts, and purchases without storing customer PII.

3. Email Digests & Quiet Hours

Open Settings to add your recipient email, pick immediate or daily/weekly digests, and send a verification test email.

4. Safe Fixes & AEO

Open AI & AEO and Safe Fixes to copy review-only SEO titles, meta descriptions, and image alt text.

Frequently asked questions

Does Store Guardian modify my products, prices, or theme code?

No. Store Guardian is strictly read-only for your catalog, inventory, discounts, and theme files. Safe Fixes generate clipboard drafts so your team stays 100% in control.

Why does Tracking show “Waiting for Events” right after connecting?

Events begin arriving as soon as a consented shopper visits a product page, adds an item to cart, or starts checkout on your live storefront.

Why are Meta, Google, and TikTok pixels listed separately?

Shopify's sandboxed Web Pixel only observes first-party Shopify customer events. Store Guardian never fabricates verified statuses for external ad networks without a direct API connection.

How do I request store data deletion after uninstalling?

Store Guardian automatically processes Shopify's mandatory GDPR/privacy redaction webhooks. You can also email us anytime with your .myshopify.com domain for expedited manual deletion.

Include these details when emailing support

  • Your store's .myshopify.com domain
  • The page or alert title you are reviewing
  • Approximate time (with timezone) when the issue appeared
Direct Merchant & Technical Supporthello@geekyacedigitalhub.com